New Features / Enhancements
- Closed-by filter — ticket history can now be filtered by who closed a ticket, separately from who claimed it.
- We've improved and expanded our docs.
Bug Fixes
- Fixed longer ticket name formats being silently discarded on save and the option reverting to its default, with no error shown.
- Fixed transcripts that would sometimes fail to open.
- Fixed tickets failing to open when a category was full.
- Fixed some ticket creation failures that did not provide any explanation.
- Fixed an error that could stop some ticket forms and pop-ups from opening // causing interaction failed messages.
- Fixed bot personalization changes staying blocked for longer than necessary after repeated edits.
- Fixed staff message counts in ticket logs missing members whose access came from an administrator role.
- Fixed a number of smaller display issues across the website and dashboard.