Ticket King has powered Discord support since May 2020 and is trusted by 600,000+ communities. We keep reliability transparent: a live status page, documented security and data-handling policies, and a clear refund window.
Reliability & uptime
Check current availability any time on our live status page. Ticket King is fully hosted — there's no server for you to run or keep online. The bot needs to be online to operate, and the status page is where we report any disruption.
Security practices
Read how we protect your server and data in our security policy. Tickets are private by design, and access is governed by your support roles and blocked roles.
Data handling & privacy
Our privacy policy and data processing agreement explain what we store and why. Transcripts and audit logs are kept so you have a record of support activity, and your data is preserved even if a Premium subscription lapses.
Billing & refunds
Premium is billed every 30 days through PayNow.gg — Ticket King never stores your card details — and includes a 14-day refund window. See pricing details for the full policy.
Frequently asked questions
Run support you can rely on
Trusted by 600,000+ communities since 2020.