Pricing Details

Last Updated: 03 March 2025

Our premium subscription pricing is dynamically adjusted based on the size of your Discord server, with a 30-day fixed subscription period. Prices vary as follows:

Tier 1: $4.99 USD for servers with 0-10,000 members
Tier 2: $9.99 USD for servers with 10,001+ members

Please note, these prices do not include any applicable local taxes, GST, or VAT. All tiers offer identical features; differences in price are strictly due to server size.

The prices shown are the standard rates for the United States. Pricing may vary by region, as we implement regional pricing to reflect local economic conditions and purchasing power. Some regions may benefit from reduced prices accordingly.

Purchase Information

Subscription prices are locked for the duration of the 30-day period, regardless of any increase in server size. Should you cancel and later resubscribe, pricing will be recalculated based on the current number of server members.

Managing Your Subscription

You can manage your subscription directly through our web dashboard. To cancel your subscription, navigate to the premium section and click "Cancel Plan." If you encounter any difficulties:

Log in to our website, click on your user icon, then click "Settings." There you will find a section for "Active Subscriptions" where you can cancel.
If you cannot cancel your subscription via our website, please use the following link to manage your subscription directly through our payment processor: https://checkout.paynow.gg/subscriptions/auth.
If you experience any difficulties, please contact us at [email protected] or join our support Discord at https://ticketking.xyz/discord.

Discord Premium App Policy Compliance

Our unique server size-based pricing model is not yet supported by Discord’s Premium Apps. Therefore, subscriptions must be purchased directly through our website, https://ticketking.xyz. We are committed to aligning with Discord’s Monetization Requirements and will integrate with Discord’s purchasing options as soon as they support our model.

We actively monitor and adapt to policy updates to ensure compliance. Our team is dedicated to transparency and proactive engagement with Discord’s evolving ecosystem.

Refund Policy

Customers may request a refund for our digital product within 14 days of the original purchase. To do so, please contact us via email at [email protected] or in our support server and provide your order number and a brief explanation for the request. Our team will review and respond to your request within 3-5 business days. If approved, the refund will be processed and credited to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to appear on your statement. Refund requests made after 14 days of the original purchase will not be considered, and all sales are final after this point.

Ongoing Support and Feedback

We value your feedback and are here to assist with any questions or concerns regarding our pricing or services. Contact us at [email protected]. We also encourage reporting any issues related to app functionality or compliance through this channel.