Pricing Details

Last Updated: 23 October 2025

Our premium subscription pricing is dynamically adjusted based on the size of your Discord server to account for increased resource demands, with a 30-day auto-renewing subscription period. Prices vary as follows:

$4.99 USD for servers with 0–1,000,000 members
$5.99 USD for servers with 1,000,001+ members

Pricing is scaled to reflect the computational and data resources required to support servers of varying sizes. All tiers offer identical premium features; differences in price are strictly due to server size. Prices do not include applicable local taxes, GST, or VAT.

The prices shown are standard rates for the United States. Pricing may vary by region to reflect local economic conditions and purchasing power, with some regions potentially benefiting from reduced prices.

Purchase Information

Subscription prices are locked for the duration of the 30-day period, regardless of any increase in server size. At each renewal, pricing is recalculated based on the current number of server members. Should you cancel and later resubscribe, pricing will also be based on the current server size.

Managing Your Subscription

You can manage your subscription directly through our web dashboard. To cancel your subscription, navigate to the premium section and click "Cancel Plan." If you encounter any difficulties:

Log in to our website, click on your user icon, then click "Settings." There you will find a section for "Active Subscriptions" where you can cancel.
If you cannot cancel your subscription via our website, please use the following link to manage your subscription directly through our payment processor: https://checkout.paynow.gg/subscriptions/auth.
If you experience any difficulties, please contact us at [email protected] or join our support Discord at https://ticketking.xyz/discord.

Discord Premium App Policy Compliance

Our subscription model uses dynamic pricing based on server member count to ensure fair resource allocation, a structure not currently supported by Discord’s Premium Apps system. As a result, subscriptions must be purchased exclusively through our website, https://ticketking.xyz. We are committed to complying with Discord’s Monetization Requirements and will integrate with their purchasing options if and when dynamic pricing is supported.

We actively monitor policy updates to ensure ongoing compliance and maintain transparency with our users and Discord’s ecosystem.

Refund Policy

Customers may request a refund for our digital product within 14 days of the original purchase. To do so, please contact us via email at [email protected] or in our support server and provide your order number and a brief explanation for the request. Our team will review and respond to your request within 3-5 business days. If approved, the refund will be processed and credited to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to appear on your statement. Refund requests made after 14 days of the original purchase will not be considered, and all sales are final after this point.

Ongoing Support and Feedback

We value your feedback and are here to assist with any questions or concerns regarding our pricing or services. Contact us at [email protected]. We also encourage reporting any issues related to app functionality or compliance through this channel.