Website
- NEW Added the ability to add Link buttons to your ticket panels. If you have resources, other discord channels, or websites users should visit instead of creating a ticket, you can now set a link button within your panel to redirect users.
- NEW Added the ability to set up custom ticket pings within tickets so that you can override or set custom pings instead of pinging all ticket roles for each ticket.
- Improved the loading speed of your server dashboards.
- Added placeholder texts to buttons and dropdown menu options so you know what each text field represents.
- Updated the design of the button color picker.
- Fixed the last seen date on within the panel list. The last seen date will now show accurately to the last time the panel was edited or used in your server.
- Fixed some errors that would show up when editing button settings in the panel section.
- Our Terms of Service and Pricing Details pages have been slightly modified to clarify our refund policy and pricing details.
Transcript Website
- Fixed an issue where the embed button colors would be the incorrect color in transcripts
Ticket King Bot
- Significantly improved the bot response times when trying to create a ticket or use commands.
- Added missing new translations for French, German, Italian, Polish, Portuguese, Turkish, and Spanish.
- Updated the Create Ticket context menu command to forward user attachment links to the ticket.
- Updated the help command to allow you to specify a specific command to get documentation on it.
- Removed the ability for users to embed links within ticket question answers.
- Fixed an issue where using the /rename command would cause the bot to be stuck thinking.
- Fixed some issues that would occur if multiple people tried to close the same ticket at the same time.
- Fixed some issues where users could not type in private staff threads after being added to one.
- Fixed some issues where users could not use bot commands in tickets.
- Fixed some issues where tickets would not be created if the bot has an invalid set of permissions.