Version 5.4.3 - Patch Notes

Published on
Updated on

Website & Transcripts

  • Added a new option "Ping Ticket Author on Claim" (default: enabled) which you can disable if you do not wish to ping the ticket author when their ticket is created (Note: The user mention will still be shown in the ticket creation message, but the user will not actually be pinged)
  • Updated the channel and category select options to show "Missing permission" next to channels where Ticket King is missing permissions
  • Updated the edited notice in transcripts to better indicate when a message was edited
  • Improved the UI scaling for very small mobile layouts
  • Improved the settings page UI scaling for non-standard resolutions
  • Fixed some issues where the panel embed color & settings embed color pickers would be offset incorrectly and appear on other parts of the page
  • Fixed miscellaneous UI/UX issues

Ticket King Bot

  • Added the /priority command. This command allows you to set a ticket priority which will be displayed as an emoji in the channel name
  • Updated some translation messages related to Steam linking to provide additional clarification
  • Fixed an issue that would prevent the "Role-Specific Transcript Viewing" option from working as intended
  • Fixed some issues where closing a ticket may fail if you attempt to close it too fast after ticket creation
  • Fixed some issues that would cause Ticket King to stay thinking when attempting to use /rename on a ticket channel
  • Fixed some issues that sometimes prevented users from unclaiming a ticket
  • Fixed some rare issues that sometimes prevented transcripts from being generated
  • Fixed several issues that would cause Ticket King to stay thinking or fail to create a ticket when attempting to create a ticket

This article was published by Ticket King on and last updated on .