Settings overview

Every server-wide setting Ticket King has, grouped by what it controls.

The dashboard's Settings page (sidebar) is where every server-wide setting lives. Per-panel and per-option settings are configured in the panel editor. Everything here applies to the whole server.

This section indexes every server-wide setting group so you can jump to the one you need.

The setting groups

These are the groups on the Settings page, in the order they appear.

Server Settings & Logging

Opened and closed log channels, server language, server embed color, support roles, ticket categories, and active-ticket limits.

Server Settings & Logging

Ticket Claiming

Claim mode, ping the author on claim, and roles added on claim.

Ticket Style and Claiming

Ticket Style and Claiming Settings

Manual ticket style, thread close behavior, ticket numbering, ping support roles, and staff threads.

Ticket Style and Claiming

Ticket Close & Transcript Settings

Requirements at close time, the default close reason, and transcript visibility.

Ticket messages

Ticket Autoclose Settings

Close-on-leave and timed inactivity rules.

Inactivity rules

Ticket Rating Settings

Premium post-close rating prompts.

What ticket ratings are

Steam Linking Settings

Premium Steam-account integration.

What Steam Linking does

Blocked Roles

Roles blocked from opening tickets or using the bot.

Blocked Roles

Danger Zone

Edit ticket counters and reset all ticket counters.

Danger Zone

Save behavior

The Settings page header reads "Configure your server's settings. All changes are automatically saved." You do not click a Save button. Each change you make to a setting saves on its own.

Who can edit settings

You need the Manage Settings dashboard permission, or be the server owner, or have Discord Administrator or Manage Server.

→ The dashboard permission areas