Can't sign in, can't see a server, or the dashboard refuses an action.
To manage a server on the dashboard you need one of these:
Discord Administrator or Manage Server in that server, or be the server owner.
A role in that server that has been granted dashboard access. Those servers show under Servers You May Have Access To on the server picker.
A temporary dashboard access link that someone shared with you.
You also need Ticket King to be in the server. If you just added the bot, wait about 30 seconds, then sign out and sign back in so your server list refreshes.
Check these:
Are you still in the server? If you left, its card disappears.
Do you have access? You need Administrator, Manage Server, ownership, or a role that was granted dashboard access. Without one of these the server does not show.
Did your roles change recently? Sign out and back in to refresh.
Is the server very large? For very large servers the list can take a moment to refresh. Wait a minute and retry.
Sign out fully from the profile menu in the top right.
Clear cookies for discord.com and ticketking.xyz.
Try a private or incognito window.
Sign in again.
If it still fails, reach out on the support Discord.
You are signed in, but a page or action is refused. Three reasons:
You lack the dashboard permission for that section. Each section has its own permission area. Ask the server owner to grant your role the area you need. See Dashboard permission areas.
You are using a temporary access link. A temporary link gives owner-level access except it cannot manage dashboard permissions. So you cannot grant access to yourself or others while on a temporary link.
The feature is Premium. On a free server, premium pages show a locked preview instead of the page. Subscribe from your dashboard's Premium page.
Make sure you clicked Save on the unsaved-changes bar at the bottom of the page. Some pages, such as Settings, save on their own.
Fix any fields with red borders first. They block saving.
If the dashboard saved but the bot's behavior has not changed yet, wait up to a minute for the change to reach the bot.
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