Where to find a transcript
How to access a transcript after a ticket closes.
After a ticket closes, the transcript is accessible from multiple places.
1. The close-log embed
The close embed in your Closed Tickets Log Channel has a View Transcript link button right below the embed fields.
2. The dashboard's single-ticket detail page
Dashboard → Ticket History → click any closed ticket → its detail page has a "View Transcript" link in the Ticket Information card.
3. The author's DM (when DM User Close Message is on)
When DM User Close Message is on (the default), the ticket author receives the close embed in their direct messages, including a View Transcript link.
4. Your "My Transcripts" page
Members can visit ticketking.xyz/user/transcripts to see every transcript they have access to, across every server.
Authentication
Viewing a transcript requires signing in with Discord.
Sharing a transcript
Opening a transcript relies on the viewer having permission. Sharing the link with someone who does not have permission does not grant them access. They are denied when they try to open it.
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