# Where to find a transcript

After a ticket closes, the transcript is accessible from multiple places.

## 1. The close-log embed

The close embed in your Closed Tickets Log Channel has a **View Transcript** link button right below the embed fields.

## 2. The dashboard's single-ticket detail page

**Dashboard → Ticket History** → click any closed ticket → its detail page has a **"View Transcript"** link in the Ticket Information card.

## 3. The author's DM (when DM User Close Message is on)

When **DM User Close Message** is on (the default), the ticket author receives the close embed in their direct messages, including a **View Transcript** link.

## 4. Your "My Transcripts" page

Members can visit [**ticketking.xyz/user/transcripts**](https://ticketking.xyz/user/transcripts) to see every transcript they have access to, across every server.

<figure><img src="/files/DVVGOqI8FJgLHr3ypHtd" alt="The user/transcripts page showing a list of transcripts grouped by server"><figcaption></figcaption></figure>

## Authentication

Viewing a transcript requires signing in with Discord.

→ [Role-Specific Transcript Viewing](/docs/transcripts/role-specific-viewing.md)

## Sharing a transcript

Opening a transcript relies on the viewer having permission. Sharing the link with someone who does not have permission does not grant them access. They are denied when they try to open it.

## Related

{% content-ref url="/pages/Gjspl5mwSsfoYl8bZR1H" %}
[What's in a transcript](/docs/transcripts/whats-in-a-transcript.md)
{% endcontent-ref %}

{% content-ref url="/pages/u3CSFXLeg5ky3c3XzTMd" %}
[Role-Specific Transcript Viewing](/docs/transcripts/role-specific-viewing.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ticketking.xyz/docs/transcripts/where-to-find.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.