> For the complete documentation index, see [llms.txt](https://ticketking.xyz/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ticketking.xyz/docs/tickets.md).

# Tickets

- [The ticket lifecycle](https://ticketking.xyz/docs/tickets/lifecycle.md): From button click to close, every state a ticket goes through.
- [Claiming a ticket](https://ticketking.xyz/docs/tickets/claiming-a-ticket.md): How claiming works, the four modes, and which to pick.
- [Closing a ticket](https://ticketking.xyz/docs/tickets/closing-a-ticket.md): Every close-behavior setting in Ticket King, and what each one does.
- [Thread tickets vs channel tickets](https://ticketking.xyz/docs/tickets/thread-vs-channel.md): Text channel or private thread, picking the right ticket style.
- [Ticket numbering](https://ticketking.xyz/docs/tickets/ticket-numbering.md): Two toggles control the entire numbering scheme.
- [Limits on open tickets](https://ticketking.xyz/docs/tickets/limits-on-open-tickets.md): Per-user and server-wide caps on concurrent open tickets.
- [Inactivity rules](https://ticketking.xyz/docs/tickets/inactivity-rules.md): Auto-closing tickets that go quiet, with close on leave (free) and timed inactivity (premium).


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