What Steam Linking does

Link Discord members to their Steam accounts so staff can verify ownership and view profiles from tickets.

Premium feature. Steam Linking lets members link their Steam account to their Discord account. Your staff can then check that a member owns a Steam account and open the member's public Steam profile from a ticket.

This is useful for game communities. You can confirm account ownership for a support request and open the member's profile to look into a game-related issue.

What you get

• A Link Steam Account button that appears before a ticket opens, when you require it on a panel option.

• A Steam Linking page on the dashboard that lists every linked Discord-to-Steam pairing in your server.

• A {STEAM_ID} placeholder you can use in the ticket name format, the ticket messages, and the staff thread message.

• A way for a member to unlink with /unlinksteam. Staff can also unlink a member.

Two places to set it up

1. The server-wide duration setting

Open Settings, then the Steam Linking Settings group, then the Steam Linking Duration field. This sets how long a linked Steam account stays valid before the member must link again.

Until your server has premium, this field is disabled with the reason "Steam linking is not configured for this server". Premium servers get it automatically within a few minutes of upgrading.

2. The per-option requirement

On a panel option, the Advanced tab has a Steam ID Integration toggle. Turn it on to make members link their Steam account before they can open that option's tickets.

Requiring Steam linking on a panel option

The dashboard page

On the dashboard, open Steam Linking in the sidebar. The whole page is Premium. Free servers see a locked preview of the feature.

On a premium server, the page shows a paginated table of every linked Discord-to-Steam pairing.

The member experience

When a member clicks a panel option that requires Steam linking:

1. The bot checks whether they already have a current Steam link.

2. If they do not, the bot shows a Link Steam Account button instead of opening the ticket form.

3. They click it, and a link opens in their browser.

4. They sign in to Steam.

5. The link is saved, and they return to Discord.

6. The option now opens the ticket as normal.

Their Steam ID is then placed in the opening embed, and in any {STEAM_ID} placeholder you have used in the ticket name format or ticket messages.

What members see when they link their Steam account

Privacy

Steam Linking records the member's Steam ID only. It does not record their playtime, game library, or friends list. The link is a one-to-one mapping so your staff can confirm ownership and open the public Steam profile.

Related

Turning Steam Linking onThe link duration settingRequiring Steam linking on a panel option