Slash commands in Discord

Every slash command Ticket King provides, what it does, and where.

Ticket King provides a small set of slash commands. Most of the bot's configuration happens on the web dashboard. Commands are for runtime actions inside Discord.

In a ticket channel

These commands work inside an active ticket channel. They need ticket permission, which means Manage Channels or Manage Server, or being the server owner, or holding a configured support role. Discord Administrators also pass.

Command	What it does
/claim	Claim the ticket. The effect depends on your claim mode.
/unclaim	Release a claim.
/transfer @user	Transfer a claimed ticket to another staff member. The new owner must be the server owner or hold a support role.
/close [reason]	Close the ticket. The reason is optional unless Close Requires Reason is on. The ticket opener can also close, unless Close Requires Support Role is on.
/closerequest [reason]	Ask the ticket author to approve closing. It posts a message that pings the author with Accept and Deny buttons.
/priority <level>	Set a priority on the ticket: Low, Medium, High, or Urgent. This adds a colored marker to the channel name.
/add @user or /add role:@role	Add a user or a role to the ticket channel. Adding a role works in text-channel tickets only.
/remove @user or /remove role:@role	Remove a user or a role. You cannot remove a role from a thread ticket.
/rename <name>	Rename the ticket channel. Limited to 2 renames per 10 minutes.
/thread	Create a private staff thread attached to a text-channel ticket.

Anywhere on the server

Command	What it does
/help	Shows a quick reference to Ticket King and links to this documentation. Works for anyone.
/panel	Posts a basic ticket panel in the current channel using defaults. Needs Manage Server.
/createticket @user [type] [reason]	Staff opens a ticket on behalf of a member. The style follows your Manual Ticket Style setting.
/quicksetup	An interactive 3-step wizard that sets your staff roles, a log channel, and a starter panel. Needs Manage Server. Each step has a short time limit.
/redeem <votes>	Redeems your top.gg votes for premium time on this server. You get 4 days of premium per vote, and can redeem 1 to 999 votes at a time.
/vote	Shows the top.gg vote link and your current vote count. Works for anyone.
/unlinksteam [user]	Unlinks a Steam account. You can unlink your own. Staff can unlink another member with /unlinksteam @user.

Right-click context menu actions

Right-click actions

Slash command name localization

Discord translates slash command names and descriptions in each user's own command picker, based on that user's Discord client language. For example, a member whose Discord is set to French sees French command names when they type /.

The bot's replies always use your server's configured Server Language, not the member's client language. Setting the Server Language is covered in The Server Language setting.

Permission to use commands

• Ticket-channel commands need ticket permission (support role, Manage Channels, Manage Server, or server owner, and Administrators pass).

• /panel and /quicksetup need Manage Server.

• /createticket needs ticket permission.

• /help and /vote work for anyone.

• /redeem requires you to be a member of the server. Redeemed votes credit the server you run it in.

Cooldowns

• Ticket creation has a 10-second cooldown per user.

• Renaming a ticket is limited to 2 renames per 10 minutes.

When a command fails

If the bot does not reply within a few seconds, Discord shows "This interaction failed." Common causes are the bot being offline, the bot missing a required permission, or using a ticket command outside a ticket channel.

Bot didn't respond to a command

Related

Permissions Ticket King needs in Discord