Limits cheat-sheet

Every cap and limit in Ticket King, in one table.

A single-page reference for every cap that applies in Ticket King.

Panels and templates

Limit	Free	Premium
Panels per server	10	Unlimited
Templates per server	1	25
Custom commands per server	Not available	25

Per panel

Limit	Value
Component rows	5
Buttons per row	5
Buttons per panel (max)	25
Select menus per panel	Up to 5 (one per row)
Options per select menu	25
Questions per option	5
Embeds per panel message	10
Message content above the embeds	2000 characters

Per application option

Limit	Value
Questions	5
Decision reason	1000 characters
Decision note	1000 characters

Per ticket

Limit	Default	Range
Max active tickets per user	1	1 to 2000
Max active tickets per server	500	1 to 2000
Ticket creation cooldown	10 seconds	Fixed
Rename cooldown	2 renames per 10 minutes	Fixed

Transcripts

Limit	Free	Premium
Messages captured per transcript	1,000	5,000

Transcripts are kept indefinitely. There is no expiry.

Auto-close (Premium)

Limit	Default	Options
Auto-close inactivity period	7 days	6h, 12h, 1d, 2d, 3d, 7d, 14d, 30d

Roles and categories

Limit	Value
Server-wide support roles	25
Server-wide blocked roles	25
Server-wide ticket categories	25
Support, required, blocked, or ping roles per option	20 each
Categories per option	10
Roles to add on claim	25
Roles that can be given dashboard access	50

Temporary dashboard access

Limit	Value
Active links at a time	1
Duration options	30 minutes, 1 hour, 3 hours, 6 hours

Discord-side caps

Limit	Value
Channels per Discord server	500
Active threads per Discord server	1,000
Channels per category	50
Roles per Discord server	250
Fields per pop-up form	5 (this sets the 5-question cap)

Bot Personalizer (Premium)

Limit	Value
Bot name	32 characters
About Me	190 characters
Avatar or banner file size	5 MB
Changes per 12 hours	5

Character limits (embeds)

Field	Cap
Embed title	256
Embed description	4096
Embed field name	256
Embed field value	1024
Embed footer text	2048
Embed author name	256
Fields per embed	25
Total embed length	6000

Character limits (buttons and select menus)

Field	Cap
Button label	80
Link button URL	512
Select menu placeholder	100
Select menu option label	100
Select menu option value	100
Select menu option description	100

Character limits (forms and messages)

Field	Cap
Question label	45
Question placeholder	100
Question response length	Set between 1 and 4000 (default 500)
Custom Embed Content (per option)	2048
Custom Ticket Message (per option)	1024
Admin Thread Message (per option)	1024
Ticket Name Format	50 (the final channel name is capped at 100 by Discord)

Steam Linking (Premium)

Limit	Default	Range
Steam Linking Duration	30 days	1 to 365 days

Related

Default values cheat-sheetGlossary