> For the complete documentation index, see [llms.txt](https://ticketking.xyz/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ticketking.xyz/docs/reference/default-values-cheatsheet.md).

# Default values cheat-sheet

What every setting starts at by default. Labels match the dashboard.

## Server Settings and Logging

| Setting                     | Default        |
| --------------------------- | -------------- |
| Server Language             | English (US)   |
| Main Embed Color            | #d4af37 (gold) |
| Max Active Tickets          | 500            |
| Max Active Tickets Per User | 1              |
| Support Roles               | None           |
| Main Ticket Categories      | None           |
| Opened Tickets Log Channel  | None           |
| Closed Tickets Log Channel  | None           |

## Ticket Claiming

| Setting                     | Default                    |
| --------------------------- | -------------------------- |
| Ticket Claiming Mode        | Enabled - Private on Claim |
| Ping Ticket Author on Claim | On                         |
| Roles to Add on Claim       | None                       |

## Ticket Style and Claiming

| Setting                             | Default      |
| ----------------------------------- | ------------ |
| Manual Ticket Style                 | Text Channel |
| Archive Thread Tickets              | Delete       |
| Continuous Ticket Numbering         | On           |
| Global Ticket Numbering             | On           |
| Ping Support Roles                  | Off          |
| Ticket Creates Private Staff Thread | Off          |
| Code-Wrap Question Responses        | Off          |

## Ticket Close and Transcript

| Setting                          | Default                          |
| -------------------------------- | -------------------------------- |
| Close Requires Support Role      | Off                              |
| Close Requires Reason            | Off                              |
| Hide Closing User                | Off                              |
| DM User Close Message            | On                               |
| Log Staff Message Counts         | On                               |
| Role-Specific Transcript Viewing | Off                              |
| Default Ticket Close Reason      | Blank (uses the built-in reason) |

## Ticket Autoclose

| Setting                                | Default |
| -------------------------------------- | ------- |
| Autoclose Leave                        | Off     |
| Auto-Close Inactivity (Premium)        | Off     |
| Auto-Close Inactivity Period (Premium) | 7 days  |

## Ticket Rating (Premium)

| Setting                   | Default                   |
| ------------------------- | ------------------------- |
| Ticket Rating             | Off                       |
| Ticket Rating Mode        | Rating + Optional Comment |
| Ticket Rating Log Channel | None                      |

## Steam Linking (Premium)

| Setting                | Default |
| ---------------------- | ------- |
| Steam Linking Duration | 30 days |

## New panel

| Setting                     | Default          |
| --------------------------- | ---------------- |
| Panel Type                  | Ticket Panel     |
| Default Ticket Style        | Text Channel     |
| New button color            | Secondary (grey) |
| New question response style | Paragraph        |
| New question Required       | Off              |

## Bot Personalizer (Premium)

| Setting  | Default                            |
| -------- | ---------------------------------- |
| Bot Name | Empty (uses the bot's normal name) |
| About Me | Empty                              |
| Avatar   | None                               |
| Banner   | None                               |

## New custom command (Premium)

| Setting                  | Default |
| ------------------------ | ------- |
| Enabled                  | On      |
| Ticket Only              | Off     |
| Delete Command Message   | Off     |
| Reply to Command Message | On      |
| Allow All Staff          | Off     |
| Allowed Roles            | None    |

## New application option

| Setting                | Default                                     |
| ---------------------- | ------------------------------------------- |
| Allow Reapplication    | On                                          |
| Cooldown Period        | None (shown when Allow Reapplication is on) |
| Min Account Age        | None                                        |
| Min Server Membership  | None                                        |
| DM Result to Applicant | On                                          |

## Related

{% content-ref url="/pages/98HCTUU4LdSQxw2WPDnQ" %}
[Limits cheat-sheet](/docs/reference/limits-cheatsheet.md)
{% endcontent-ref %}

{% content-ref url="/pages/DO8q2U0yqg5NpPKoSscT" %}
[Glossary](/docs/reference/glossary.md)
{% endcontent-ref %}


---

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