Subscribing

How to upgrade a server to Premium.

Subscriptions are managed through your dashboard at ticketking.xyz.

Open Premium on your dashboard

Step-by-step

1

Open the Premium page

Sidebar → Premium (or click "Manage Premium" at the bottom of any dashboard page).

2

Click Upgrade to Premium

Click the Upgrade to Premium button.

3

Complete checkout

You're taken to a secure checkout from our payment provider, either as a pop-up or a redirect. Follow the prompts to enter your payment details and finish the purchase.

4

Return to the dashboard

You're returned to the Premium page, which confirms that your payment went through and waits for premium to switch on.

5

Premium activates

Usually within a minute, the Premium page reports that premium is active and premium features unlock across the server.

Permissions to subscribe

You need the Manage Premium dashboard permission, or be the server owner / Discord Administrator.

What activates immediately after purchase

Within a couple of minutes:

• The Premium pages on your dashboard (Statistics, Steam Linking, Custom Commands, Bot Personalizer) unlock.
• Premium-gated panel features start enforcing (Required Roles, Steam linking prompts, etc.).
• Bot Personalizer re-applies automatically if you have one configured.

If premium doesn't activate within 5 minutes

Rare, but if you complete checkout and don't see premium activate:

1. Refresh the dashboard.
2. Check the Premium page. It should show your subscription as active.
3. If it doesn't, contact [e-mail]. The team can resolve it quickly.

Subscribing for multiple servers

You can subscribe to multiple servers, each with its own subscription. Manage them all from ticketking.xyz/user/subscriptions.

You can also transfer an active subscription from one server to another from your dashboard.

→ Managing your subscription

Related

Managing your subscription