Managing your subscription
Viewing, cancelling, and transferring your subscription.
There are two places to manage subscriptions. Per server, on that server's Premium page. Per user, on your account-wide subscription list.
Per-server management
Open the dashboard for the server, then go to Premium in the sidebar.
You can:
See the current subscription status.
See the next renewal date.
Cancel the subscription.
Transfer the subscription to another server.
Cancelling
Click Cancel Subscription and confirm in the pop-up. You keep premium access until the end of your current billing period.
Who can cancel
The user who started the subscription can cancel it, as can the server owner and anyone with the Manage Premium dashboard permission. If you are not allowed to cancel a given subscription, the dashboard shows a clear message.
Per-user management
Visit ticketking.xyz/user/subscriptions to see every subscription you have started across all your servers in one place. Each row shows the linked server, the status, the renewal date, and a Cancel button. This is handy if you manage more than one subscription.
Transferring premium between servers
To move a subscription from one server to another:
Go to Premium on the source server.
Click Transfer Premium.
Pick the target server.
Confirm.
The target server must not already have an active subscription, and you need permission to manage both servers. After a transfer there is a 24-hour cooldown before you can transfer again.
Renewals
Your subscription renews automatically at the end of each billing period. You do not have to do anything. If a renewal payment cannot be collected, for example because a card expired, you are notified by email, and premium ends at the existing expiry if the payment still cannot be taken.
Removing the bot does not cancel your subscription
Related
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