# The premium-only feature list This page lists what Premium unlocks, with links to the relevant docs. Pricing is shown on your dashboard's Premium page. ## Panels and templates | Feature | What it does | | -------------------- | ----------------------------------------------------------------------------------------------------------------------- | | **Unlimited panels** | Free servers can have 10 panels. Premium servers have unlimited panels. [Panel limits](/docs/panels/panel-limits.md) | | **More templates** | 1 saved template on free. 25 on Premium. Creating and sharing templates is free. [Templates](/docs/panels/templates.md) | ## Per-option panel features | Feature | What it does | | --------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Required Roles** | Limit a panel option to members who have certain roles. [Per-option settings](/docs/panels/per-option-settings.md) | | **Blocked Roles (per panel or option)** | Block roles from a specific panel or option. Server-wide blocked roles are free. [Blocked Roles](/docs/permissions-and-your-support-team/blocked-roles.md) | | **Steam ID Integration** | Require a member to link their Steam account before opening an option. [Steam Linking](/docs/steam-linking/overview.md) | | **Custom Pings** | Ping a custom set of roles for an option instead of the support roles. [Per-option settings](/docs/panels/per-option-settings.md) | | **Admin Thread Message** | A message posted in the staff thread for an option. [Per-option settings](/docs/panels/per-option-settings.md) | ## Tickets and automation | Feature | What it does | | ------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Auto-Close Inactivity** | Close tickets automatically after a period of no activity, from 6 hours to 30 days. Closing when a member leaves is free. [Inactivity rules](/docs/tickets/inactivity-rules.md) | | **Ticket Rating** | After a ticket closes, the author is asked for a 1 to 5 star rating, with an optional or required comment. [Ticket Rating](/docs/ticket-rating/what-ticket-ratings-are.md) | | **Dashboard claiming** | Claim, unclaim, and transfer tickets from the dashboard. Doing these in Discord with the commands is free. [Claiming a ticket](/docs/tickets/claiming-a-ticket.md) | | **Live ticket messages** | View an open ticket's messages live in the dashboard ticket detail. [Opening a ticket detail](/docs/tickets-history/opening-a-ticket-detail.md) | | **Larger transcripts** | Up to 5,000 messages per transcript, instead of 1,000. [Transcript capture limits](/docs/logging/transcript-capture-limits.md) | ## Branding | Feature | What it does | | ------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Bot Personalizer** | Give the bot a custom name, avatar, banner, and About Me in your server. [Bot Personalizer](/docs/customization-and-branding/bot-personalizer.md) | | **Footer on the quick starter panel** | The `/panel` and `/quicksetup` starter panel includes a "Powered by Ticket King" footer on free servers. Premium removes it automatically. Free servers can remove it themselves by editing the panel. Panels you build yourself are never branded. [Embed footers](/docs/customization-and-branding/embed-footers.md) | ## Premium dashboard pages | Page | What it does | | ------------------- | ------------------------------------------------------------------------------------------------------------------------------- | | **Statistics** | Ticket volume, resolution time, rating trends, and per-staff performance. [Statistics](/docs/statistics/the-statistics-page.md) | | **Steam Linking** | Require and manage members' linked Steam accounts. [Steam Linking](/docs/steam-linking/overview.md) | | **Custom Commands** | Up to 25 custom commands the bot responds to. [Custom Commands](/docs/custom-commands/overview.md) | ## What is free for every server These are free, including features other ticket bots often charge for. See also [Free plan limits](/docs/getting-started/free-plan-limits.md) and the [free Discord ticket bot](https://ticketking.xyz/free-discord-ticket-bot) page. * Up to 10 panels, 1 template, and sharing templates with a code. * Server-wide support roles, blocked roles, and ticket categories. * Custom embed content and a custom ticket message per option. * Ticket questions (forms), with multiple question types. * Transcripts, kept indefinitely, plus your personal transcript history. * Audit logs. * The Ticket History list, and closing or creating tickets from the dashboard. * All 40 languages. * The dashboard permission areas and Temporary Dashboard Access. * All four close-behavior settings, all four claim modes, and per-panel log overrides. * Closing a ticket automatically when its author leaves the server. * The Opened and Closed log channels. The Ticket Rating log channel is the premium one. ## Related {% content-ref url="/pages/ysBzZ7kONdtqLe1z0gyy" %} [Plans and pricing](/docs/premium/plans-and-pricing.md) {% endcontent-ref %} {% content-ref url="/pages/6CWAb1CzYGaZh9FJZcaW" %} [Subscribing](/docs/premium/subscribing.md) {% endcontent-ref %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ticketking.xyz/docs/premium/feature-list.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.