> For the complete documentation index, see [llms.txt](https://ticketking.xyz/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ticketking.xyz/docs/permissions-and-your-support-team.md).

# Permissions & Your Support Team

- [The two layers of permissions](https://ticketking.xyz/docs/permissions-and-your-support-team/two-layers.md): Discord roles and Ticket King dashboard permissions. Two systems, both used.
- [Dashboard permission areas](https://ticketking.xyz/docs/permissions-and-your-support-team/permission-areas.md): Every dashboard permission area, with the exact names from the dashboard.
- [Giving a role dashboard access](https://ticketking.xyz/docs/permissions-and-your-support-team/giving-a-role-dashboard-access.md): Add a Discord role to dashboard access with the permissions you choose.
- [Support roles](https://ticketking.xyz/docs/permissions-and-your-support-team/support-roles.md): Who gets added to and pinged in ticket channels.
- [Temporary Dashboard Access](https://ticketking.xyz/docs/permissions-and-your-support-team/temporary-dashboard-access.md): A short-lived link that gives one trusted person owner-level dashboard access.
- [Blocked Roles](https://ticketking.xyz/docs/permissions-and-your-support-team/blocked-roles.md): Stop specific roles from opening tickets or using the bot.
- [Owners and Administrators](https://ticketking.xyz/docs/permissions-and-your-support-team/owners-and-administrators.md): Who bypasses every permission check, and why.


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