# Resend a panel

When the panel message in Discord disappears (mod deleted it, channel was cleared, etc.), members can no longer interact with it. The fix is to resend.

## The resend action

From the **Panels** page:

1. Find the panel you want to resend.
2. On the panel card, click **Resend**.
3. Confirm.

The bot posts a fresh copy of the panel in its configured channel. Everything else stays as it was.

<figure><img src="/files/zlp1LYf4JjV7DCbsWCKI" alt="Resending a panel from the Panels page"><figcaption></figcaption></figure>

## When to use it

* The panel message is missing or visibly broken in Discord.
* You want to bump the panel to the bottom of the channel (new messages have pushed it up).
* You made significant edits and want a fresh post so members notice.

## What's preserved

Everything except the previous panel message:

* Options.
* Per-option settings.
* Open tickets.
* Audit history.
* Templates.

## Resend vs Move

* **Resend.** Same channel, new message.
* **Move.** Different channel. See [Move a panel](/docs/panels/move-a-panel.md).

## Common issues

{% hint style="warning" %}
**The resend posted but the old message is still there.** Ticket King could not find the previous message because it was deleted by hand or the channel was cleared. Delete the leftover yourself if needed.
{% endhint %}

{% hint style="danger" %}
**Permission error on resend.** If you see "I don't have permission to send messages in that channel," the bot cannot post in the panel's channel. Make sure the bot has **View Channel**, **Send Messages**, and **Embed Links** there, then try again.
{% endhint %}

## Related

{% content-ref url="/pages/q4FbZhLgL3ynrDoRrdTQ" %}
[Move a panel to another channel](/docs/panels/move-a-panel.md)
{% endcontent-ref %}


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