Resend a panel

If the panel message gets deleted or you want a fresh copy.

When the panel message in Discord disappears (mod deleted it, channel was cleared, etc.), members can no longer interact with it. The fix is to resend.

The resend action

From the Panels page:

1. Find the panel you want to resend.

2. On the panel card, click Resend.

3. Confirm.

The bot posts a fresh copy of the panel in its configured channel. Everything else stays as it was.

When to use it

• The panel message is missing or visibly broken in Discord.

• You want to bump the panel to the bottom of the channel (new messages have pushed it up).

• You made significant edits and want a fresh post so members notice.

What's preserved

Everything except the previous panel message:

• Options.

• Per-option settings.

• Open tickets.

• Audit history.

• Templates.

Resend vs Move

• Resend. Same channel, new message.

• Move. Different channel. See Move a panel.

Common issues

The resend posted but the old message is still there. Ticket King could not find the previous message because it was deleted by hand or the channel was cleared. Delete the leftover yourself if needed.

Permission error on resend. If you see "I don't have permission to send messages in that channel," the bot cannot post in the panel's channel. Make sure the bot has View Channel, Send Messages, and Embed Links there, then try again.

Related

Move a panel to another channel