Panel-wide defaults
Set values once at the panel level. Every option inherits unless you override it.
Most panels have several options. Setting the category, support role, and welcome message on each one separately is repetitive. Panel-wide defaults let you set those values once at the panel level. Every option inherits them unless you override the option.
Configure them in the panel editor, in the Panel Settings pane (the gear icon at the top of the right pane).
Inheriting or overriding
Each panel default can either inherit the matching server-wide setting from the Settings page, or be overridden with a value you set here. When a field inherits, the editor shows a short note telling you which server-wide value it is using.
Each option on the panel can then inherit the panel default, fall back to the server-wide value, or be overridden with its own value.
Ticket-panel defaults
Default Categories
Categories used by inheriting options. Server-wide categories also apply as overflow.
Inherits server setting
No (free)
Default Support Roles
Roles that can view and manage tickets from this panel. Server-wide support roles always apply on top.
Inherits server setting
No (free)
Default Ticket Name Format
Channel-name format for inheriting options. Placeholder ticket-{TICKET_NUMBER}. Max 50 characters. The final channel name is capped at 100 by Discord.
Empty (uses the built-in default)
Steam variables
Default Ticket Embed Message
The message shown inside the ticket's opening embed. Max 2048 characters.
Empty (uses the built-in greeting)
No (free)
Default Ticket Message Content
An extra message sent alongside the ticket's opening embed. Max 1024 characters.
Empty
No (free)
Default Blocked Roles
Users with any of these roles are blocked from inheriting options.
Empty
Premium
Default Ticket Open Log Channel
Channel where the open-ticket log is sent for tickets from this panel.
Inherits server setting
No (free)
Default Ticket Close Log Channel
Channel where the close-ticket log is sent.
Inherits server setting
No (free)
Default Required Roles
Inheriting options will require any of these roles to open a ticket.
Empty
Premium
Default Steam ID Integration
Whether inheriting options ask members to link their Steam account first.
Off
Premium
Application-panel defaults
A smaller set, for application panels only:
Default Log Channel
Channel where submissions for inheriting options are logged. This must be set somewhere, either the panel default or a per-option override.
Empty
No (free)
Default Blocked Roles
Users with any of these roles are blocked from inheriting application options.
Empty
Premium
Default Required Roles
Inheriting options will require any of these roles to apply.
Empty
Premium
Worked example
Imagine a "Support Tickets" panel with three buttons: General, Billing, and Partnership.
Without panel defaults, you would set the category, support role, and welcome message on each button. That is 3 buttons by 3 fields, so 9 things to keep in sync.
With panel defaults:
Categories
Tickets
inherit
inherit
inherit
Support Roles
@Support
inherit
@Billing
@Partnerships
Ticket Embed Message
Standard greeting
inherit
inherit
Partner greeting
Only the cells in bold are overrides. That is 6 things to maintain instead of 9. The savings grow with more options or more panels.
Saving
Panel defaults are part of the panel. They save with the panel using the same Save button. There is no separate save action for panel defaults.
Related
Per-option settingsSupport rolesLast updated
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