# Edit a link button

A **link button** opens a website when clicked instead of opening a ticket. It is useful for pointing members to self-service options before they open a ticket.

A link button has a fixed grey appearance with a small external-link icon that Discord adds. You cannot change its color.

## When link buttons make sense

* "Read the FAQ first" links to your FAQ.
* "Status page" links to your uptime or status page.
* "Join the community Discord" links to your community server.
* "Documentation" links to your wiki.

Use them anywhere a non-ticket action is more helpful than opening a ticket.

## Adding a link button

In the panel editor, click **Add Link Button**. Buttons are added with either **Add Button** or **Add Link Button**, and there is no toggle to convert one type into the other. The link-button editor is a simpler form because link buttons do not open tickets, so they have no per-option settings.

<figure><img src="/files/qsOok9s3AiajYYjessxl" alt="Adding a link button to a panel in the editor"><figcaption></figcaption></figure>

## Link-button editor fields

| Field            | Cap            | Notes                                                 |
| ---------------- | -------------- | ----------------------------------------------------- |
| **Button Text**  | 80 characters  | Label on the button.                                  |
| **Link URL**     | 512 characters | Full web link. Must start with http\:// or https\://. |
| **Button Emoji** | n/a            | Optional emoji to the left of the label.              |

There are no other fields. A link button has no support role, no category, and no form. It only opens the website you set.

## Discord's trust prompt

When a member clicks a link button, Discord shows a prompt warning that the link leads outside Discord and asks them to confirm before the site opens. This is a built-in Discord safety step, and Ticket King does not control it.

Members can choose to trust the site so Discord stops warning them about that link.

## Best practices

{% hint style="info" %}
**Pair link buttons with real ticket buttons.** A common pattern: a Primary "Open Ticket" button + a link "Read FAQ" button. The link nudges self-service without dominating.
{% endhint %}

{% hint style="warning" %}
**Don't make every button a link button.** Members need to actually be able to open a ticket. Keep at least one real ticket button.
{% endhint %}

## Custom-command embeds

Custom commands (Premium) also support link buttons in their embeds. Same restrictions: must start with http\:// or https\://, max 512 characters.

→ [Custom commands](/docs/custom-commands/overview.md)

## Related

{% content-ref url="/pages/26CaDdu7xwN1Wh12EuWh" %}
[Edit a button](/docs/panels/edit-a-button.md)
{% endcontent-ref %}


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