Edit a dropdown menu

Dropdowns with up to 25 options, for when buttons are not enough. Each option has its own per-option settings.

A dropdown menu is a collapsed list. Members click, the list opens, they pick. The chosen option opens a ticket.

A dropdown menu fills a whole component row. A panel has up to 5 rows, so a panel can have up to 5 dropdown menus (one per row). You can also mix dropdown menus with button rows in the same panel.

When to use a dropdown menu vs buttons

You are not forced to choose a dropdown menu just because you have many options. A panel can hold up to 5 rows of up to 5 buttons, so you can put up to 25 buttons on one panel. A dropdown menu is the better choice when you want a single tidy list instead of a wall of buttons, when your options are closely related and read well as one list, or when each option benefits from a short description under its name.

Use a dropdown menu when...	Use buttons when...
You want one grouped dropdown list	Each option should be visible at a glance
The options are closely related	Some options need visual prominence
Each option needs a description	A simple label is enough
You want to keep the panel compact	You only have a few options

You can mix the two in the same panel: a Primary button for the most common action plus a dropdown menu for the longer list of topics.

Dropdown menu fields

Placeholder

The grey text shown when the dropdown is closed. "Choose a topic...", "Pick a category". Up to 100 characters.

Options (the list)

Up to 25 options per menu.

Each option has:

Field	Cap
Label	100 characters. What members see.
Value	100 characters. Internal identifier (auto-filled from the label).
Description	100 characters. Small grey subtitle, optional but recommended.
Emoji	Optional. Same picker as buttons.
Default	Toggle. Pre-selected when the dropdown opens.

Each dropdown-menu option is also an option

Just like buttons, each entry in the dropdown menu has the same set of per-option settings that control what happens when a member picks that option:

• Option Status. Enabled or Disabled.
• Ticket Style. Text Channel or Thread per option.
• Support Roles. Who gets added and (with pings on) pinged.
• Custom Category. Where this option's tickets land.
• Custom Ticket Name. How this option's channels are named.
• Custom Embed Content. A per-option embed shown inside the ticket. Free.
• Form questions. Up to 5 questions before the ticket opens, or up to 100 with multi-step forms on Premium.
• Required Roles / Blocked Roles ( Premium). Gate who can use this option.
• Steam ID Integration ( Premium). Require Steam linking first.

For every per-option setting in detail, see:

Per-option settings

→ What option questions are (form questions)

Editing a specific option

Click the option in the panel preview to open its editor in the right pane. The per-option settings tabs (General, Messages, Advanced) appear, the same as for button options.

Adding / removing options

In the panel editor's dropdown-menu section, + Add Option appends a new entry. The red trash icon next to an option removes it.

Removing an option does not close currently-open tickets opened from it. Only future ticket openings are affected.

Related

Per-option settingsEdit a button