# Log channels

Ticket King has **separate Discord log channels**, each for a different kind of event. Each one is optional. Leave one unset and that kind of event is not logged.

## Opened and closed ticket logs

These two are set in Settings, under **Server Settings & Logging**.

| Log channel                    | What triggers a log post                                                    |
| ------------------------------ | --------------------------------------------------------------------------- |
| **Opened Tickets Log Channel** | Every new ticket opened.                                                    |
| **Closed Tickets Log Channel** | Every ticket closed (any close path). This log carries the transcript link. |

<figure><img src="/files/YztMf0B5KiND0VGwaGAc" alt="The Server Settings &#x26; Logging section showing the Opened and Closed Tickets log channel selectors"><figcaption></figcaption></figure>

## Ticket rating log (Premium)

The <i class="fa-crown">:crown:</i> **Ticket Rating Log Channel** is set separately, under the premium **Ticket Rating Settings** group. A post is made here when a member submits a post-close ticket rating.

<figure><img src="/files/GSbx7D6Le4saQEHP7ORl" alt="The Ticket Rating Settings group showing the Ticket Rating Log Channel selector"><figcaption></figcaption></figure>

## Channel splitting

Logs are split by kind. There is no "log everything to one channel" option. You can route opened-ticket logs to one channel and closed-ticket logs to another, or send all three to the same channel by picking the same channel everywhere.

Many servers create:

* `#tk-opened-tickets` for opened logs.
* `#tk-closed-tickets` for closed logs.
* `#tk-rating` for rating logs (premium).

Use Discord channel permissions to control who can read each.

## Per-panel overrides

A panel can override the opened and closed log destinations, separately from the server-wide channels above.

→ [Per-panel log overrides](/docs/logging/per-panel-overrides.md)

## If you delete a log channel in Discord

If you delete a log channel in Discord but leave it set in Ticket King, posts to that channel cannot be delivered. When you remove a log channel in Discord, also clear it in Settings, or pick a different channel.

## Bot permissions required

The bot needs these Discord permissions in each log channel:

* **View Channel**
* **Send Messages**
* **Embed Links**
* **Attach Files** (needed for some log types)

If one of these is missing, the log cannot be posted. Grant the bot these permissions in the log channel.

## Related

{% content-ref url="/pages/eVTerms9iQ4YvLHX9XWq" %}
[What a log entry shows](/docs/logging/log-embed-contents.md)
{% endcontent-ref %}

{% content-ref url="/pages/Hhto0FN83hiYDIKoVO1C" %}
[Per-panel log overrides](/docs/logging/per-panel-overrides.md)
{% endcontent-ref %}


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