# How the bot picks a language

Ticket King's language is **server-wide only**.

## What this means

* The bot's language for every message in your server is set by the **Server Language** setting in Settings.
* The bot does **not** look at the individual user's Discord client language.
* There is **no per-panel language override**.
* There is **no per-user language override**.

If your server is set to French, every bot message in your server is in French, no matter who is interacting with it.

## The one exception: slash command names

Discord translates **slash command names and descriptions** in each user's own command picker, based on that user's Discord client language.

So a French Discord user typing `/` in your server sees French command names and descriptions in their command picker, even if your server's bot language is set to English. This is done by Discord, not by Ticket King.

Once they run the command, the bot's **reply** is still in your server's configured language. There is no per-member language fallback.

## What happens when a language is missing a translation

Some languages are fully translated and some still have a few strings in English. If you see a bot message that is still in English when your server is set to another language, that string has not been translated yet. You can [report it](/docs/get-help-and-community/translation-issues.md) so we can fix it.

## Changing language mid-conversation

You can change the server language at any time. The change applies to **all future bot messages**. Messages that were already posted are not retranslated. They stay in the language they were posted in.

This is most visible in tickets that were opened before a language change. Their welcome embed stays in the old language while every new message uses the new one.

## Related

{% content-ref url="/pages/L8cFnSRYhNZLLHwuvASZ" %}
[The Server Language setting](/docs/languages/server-language.md)
{% endcontent-ref %}

{% content-ref url="/pages/cKHT7ia1yJr4r16wUanA" %}
[Reporting translation issues](/docs/get-help-and-community/translation-issues.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ticketking.xyz/docs/languages/how-the-bot-picks-a-language.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.