How the bot picks a language

Server language only. There is no per-user or per-panel override.

Ticket King's language is server-wide only.

What this means

  • The bot's language for every message in your server is set by the Server Language setting in Settings.

  • The bot does not look at the individual user's Discord client language.

  • There is no per-panel language override.

  • There is no per-user language override.

If your server is set to French, every bot message in your server is in French, no matter who is interacting with it.

The one exception: slash command names

Discord translates slash command names and descriptions in each user's own command picker, based on that user's Discord client language.

So a French Discord user typing / in your server sees French command names and descriptions in their command picker, even if your server's bot language is set to English. This is done by Discord, not by Ticket King.

Once they run the command, the bot's reply is still in your server's configured language. There is no per-member language fallback.

What happens when a language is missing a translation

Some languages are fully translated and some still have a few strings in English. If you see a bot message that is still in English when your server is set to another language, that string has not been translated yet. You can report it so we can fix it.

Changing language mid-conversation

You can change the server language at any time. The change applies to all future bot messages. Messages that were already posted are not retranslated. They stay in the language they were posted in.

This is most visible in tickets that were opened before a language change. Their welcome embed stays in the old language while every new message uses the new one.

The Server Language settingReporting translation issues

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