# Pick your server

After signing in, the dashboard opens the **Server Management** page. It shows a grid of cards, one card per Discord server you have access to. Each card tells you whether Ticket King is ready to configure for that server.

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### Sign in

Sign in with Discord at [ticketking.xyz](https://ticketking.xyz). Once you are signed in, the dashboard opens the **Server Management** page automatically.
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{% step %}

### See your servers

The Server Management page shows a grid of cards, one card per Discord server you have access to. Each card tells you whether Ticket King is ready to configure for that server. The card states are explained in [The three card states](#the-three-card-states) below.

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<figure><img src="/files/PyKslYMDXu36l8XF6B3s" alt="The Server Management page with several server cards visible, including one in each of the three card states (Bot Active"><figcaption></figcaption></figure>
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{% tab title="Mobile" %}

<figure><img src="/files/7eyfqITr3FLxFmMip6tH" alt="The Server Management page on a phone, with the server cards stacked in a single column and the sidebar collapsed behind"><figcaption></figcaption></figure>
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### Pick one

Find the server you want and click its button. A server with Ticket King active reads **Manage Server**. Click it to open that server's dashboard.

<figure><img src="/files/pSAaRuMW9kyTHJdkyZtn" alt="A server card with the Manage Server button"><figcaption></figcaption></figure>
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## The three card states

Each server card shows a status badge. There are three possible states.

### 🟢 Bot Active

Ticket King is in this server. The card's button reads **Manage Server**. Click it to open the dashboard for that server.

This is the state for every server you actively use.

### 🟡 Not Configured

Ticket King is in the server, but it has not been set up through the dashboard yet. The card's button reads **Add to Server**. Click it to authorize Ticket King for the server, then you can open and configure its dashboard.

**Common reason:** Someone else on your team invited the bot, but you are the first to configure it.

### 🔴 Missing Bot

You have permission to manage this server, but Ticket King is not in it. The card's button reads **Click to Invite Bot**. It takes you to the [invite flow](/docs/getting-started/invite-ticket-king.md) with that server pre-selected.

**Common reason:** You just removed the bot, or the bot used to be installed by someone who has since left.

## Servers You May Have Access To

Below the cards is a separate section, **Servers You May Have Access To**. These are servers where Ticket King is active and you are a member, but you do **not** have Administrator or Manage Server. If you have been granted dashboard access through a role, you can open them from here.

→ [Giving a role dashboard access](/docs/permissions-and-your-support-team/giving-a-role-dashboard-access.md)

## Searching

If you manage a lot of servers, the search bar at the top filters the cards by name as you type. Servers where Ticket King is active are listed first.

## What if my server isn't here?

Run through this checklist:

1. **Are you actually a member of that server?** If you left, the card disappears.
2. **Do you have Manage Server or Administrator on that server?** Without one of those (or being the owner) the server only appears under "Servers You May Have Access To", and only if a role has granted you dashboard access.
3. **Did you sign in less than a minute ago?** Discord's server list can take a short time to refresh. Wait, then reload.
4. **Is the server very large?** Discord limits how often the dashboard can ask for your server membership. Try again in a minute.

Still missing? Sign out and back in. That forces a fresh fetch from Discord.

## Next: tour the dashboard sidebar

{% content-ref url="/pages/bQdKXQ0bUQU3Ow1t5cCR" %}
[Tour the dashboard sidebar](/docs/getting-started/tour-the-dashboard.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ticketking.xyz/docs/getting-started/pick-your-server.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
