# Free plan limits

Ticket King's free plan is a complete support system. Most of what other ticket bots charge for is free here. This page lists exactly what you get for free, and the limits that apply, so there are no surprises.

## What every server gets for free

* **Unlimited tickets.**
* **Up to 10 ticket panels**, with up to 25 buttons and 5 select menus per panel.
* **1 saved panel template**, plus unlimited template sharing with a code.
* **Server-wide support roles, blocked roles, and ticket categories** (up to 25 each).
* **Custom support roles** set per panel and per option.
* **Ticket forms (questions)** — up to 5 questions per option, in short answer, long answer, or multiple-choice formats.
* **Transcripts**, generated on close and kept indefinitely.
* **Audit logs** of staff actions, kept indefinitely.
* **The application system** — forms, a review queue, and approve or deny.
* **Web dashboard ticket history**, plus creating and closing tickets from the dashboard.
* **All four close behaviors and claim modes**, and per-panel log overrides.
* **Close a ticket automatically when its author leaves the server.**
* **The Opened and Closed log channels.**
* **Full panel and embed customization**, with no branding restrictions.
* **All 40 languages** (one per server).

## The exact free limits

| Limit                               | Free                             |
| ----------------------------------- | -------------------------------- |
| Ticket panels                       | 10                               |
| Buttons per panel                   | 25                               |
| Select menus per panel              | 5                                |
| Saved templates                     | 1 (sharing by code is unlimited) |
| Questions per option                | 5                                |
| Support / blocked roles, categories | 25 each                          |
| Messages captured per transcript    | 1,000                            |
| Open tickets per member (default)   | 1                                |
| Open tickets per server (default)   | 500 (configurable 1–2,000)       |

## What Premium adds

Premium raises these limits and unlocks automation: unlimited panels, 25 templates, 5,000-message transcripts, auto-close after inactivity, ticket ratings, a statistics dashboard, Steam linking, custom commands, and the Bot Personalizer. See [Plans and pricing](/docs/premium/plans-and-pricing.md) and [the premium-only feature list](/docs/premium/feature-list.md).

## On the website

* [Free Discord ticket bot](https://ticketking.xyz/free-discord-ticket-bot) — the same breakdown, with a full feature comparison.
* [Pricing details](https://ticketking.xyz/pricing-details) — Premium pricing by server size.

## Related

{% content-ref url="/pages/ysBzZ7kONdtqLe1z0gyy" %}
[Plans and pricing](/docs/premium/plans-and-pricing.md)
{% endcontent-ref %}


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