The status page

Where to check whether Ticket King is operational.

The Ticket King team maintains a public status page.

Where to find it

status.ticketking.xyz

Ticket King StatusTicket King Status

The status indicator in the dashboard also links here.

What it shows

• Bot. Whether the Discord bot is connected and responding.

• API. Whether the service the dashboard and bot rely on is responding.

• Dashboard. Whether the website is up.

• Transcripts. Whether the transcript viewer works.

When to check it

• You see "This interaction failed" on a panel button. Check whether the bot is down.

• The dashboard will not load. Check whether the dashboard is down.

Incidents

When something is wrong, the status page shows the affected part, when the incident started, and updates until it is resolved. You can subscribe on the page to get alerts.

Maintenance

Planned maintenance is announced ahead of time in #announcements in the support Discord and on the status page.

If an incident is already shown

If the status page already shows an active incident, you do not need to report it. Watch the page for updates.

Related

Joining the support DiscordReporting bugs