The status page
Where to check whether Ticket King is operational.
The Ticket King team maintains a public status page.
Where to find it
The status indicator in the dashboard also links here.
What it shows
Bot. Whether the Discord bot is connected and responding.
API. Whether the service the dashboard and bot rely on is responding.
Dashboard. Whether the website is up.
Transcripts. Whether the transcript viewer works.
When to check it
You see "This interaction failed" on a panel button. Check whether the bot is down.
The dashboard will not load. Check whether the dashboard is down.
Incidents
When something is wrong, the status page shows the affected part, when the incident started, and updates until it is resolved. You can subscribe on the page to get alerts.
Maintenance
Planned maintenance is announced ahead of time in #announcements in the support Discord and on the status page.
If an incident is already shown
If the status page already shows an active incident, you do not need to report it. Watch the page for updates.
Related
Joining the support DiscordReporting bugsLast updated
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