Requesting features

How to suggest features.

Tell us what would make Ticket King better for your server.

Where to suggest

Post in the #feedback or #suggestions channel of the support Discord at ticketking.xyz/support.

How to write a clear request

Use this template:

Problem. What is missing or hard today.

Use case. Your situation, with numbers if you have them.

Proposed solution. What you would like.

Why it matters to my server. How often it would help.

A short, specific request is easier to act on than a long list of complaints.

A few things that help:

  1. A clear use case. For example, "We run a 10,000-member server and get about 200 tickets a week, and we cannot do X."

  2. A concrete idea. "I would like setting Z on each panel" is clearer than "make panels better."

  3. Other servers wanting the same thing. If several admins ask for it, that is useful to know.

Check for an existing thread

Many ideas already have a thread in #feedback or #suggestions. Search there first. If a thread already exists, add to it rather than starting a new one.

Joining the support DiscordReporting bugs

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