Make a question required, or let members skip it.
Each question on a form has a Required toggle. A new question starts optional. Turn Required on for the answers a member must provide.
When Required is on:
For Text Input, Discord keeps the Submit button disabled until the field has content.
For all Select types, the field needs at least 1 selection. Even if you set the minimum values to 0, Required raises it to 1.
The member cannot submit the form without completing every required question.
When Required is off:
For Text Input, the member can leave it blank.
For Select types, the member can submit without picking anything if the minimum values is 0.
Empty optional answers show in the opening embed as a "no answer" note.
A new question starts optional. Turn Required on for each answer a member must provide.
Asking for too much can hurt your form. If a form feels too long, members rush it or give weak answers. Make required only the questions you truly need, and leave the rest optional.
Required
Discord's standard required indicator. It varies by client. On desktop, the Submit button stays grey until the field is filled.
Optional
No indicator. The member can submit without it.
Required is set on each question. You can mix required and optional questions in the same form, which is usually what you want.
For most ticket forms, this pattern works:
Text Input, Short Answer, required. The main identifier, such as a username, an order number, or what the ticket is about.
Text Input, Paragraph, required. The "what happened" body.
Dropdown Select, required. Category, severity, or priority.
Text Input, Paragraph, optional. "Anything else we should know?"
Channel Select, optional. "Where did this happen?", with the channel-type filter set to Text Channels.
That is five questions, three required and two optional. It takes the member about a minute to fill in and gives staff what they need.
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