Question types

Every form question type, what each is, what it caps at, and what answers look like.

Ticket King forms support several question types. Each behaves differently in the Discord pop-up form and produces a different answer in the opening embed.

The types are Text Input, Dropdown Select, User Select, Role Select, Mentionable Select, and Channel Select.

1. Text Input

A free-text field. It has two styles, picked per question:

• Short Answer is a single line, for names, IDs, and short codes.
• Paragraph is multi-line and expandable, for descriptions and reproduction steps. This is the default.

Type-specific settings

Setting	Range
Style	Short Answer or Paragraph (default Paragraph)
Minimum length	0 to 4000 (default 0)
Maximum length	1 to 4000 (default 500)

What the answer looks like

By default the member's text shows as plain text, with any markdown in their answer escaped so it appears literally:

**Username?**
Aspect

You can instead wrap answers in inline code — which makes them tap-to-copy on mobile — by turning on Code-Wrap Question Responses in Ticket Style and Claiming. With it on, the same answer looks like this:

**Username?**
`Aspect`

2. Dropdown Select

A list of choices you set in advance. The member picks one, or more if you allow it.

Type-specific settings

Setting	Range
Choices	Up to 25, each with a label, a value, an optional description, and an optional emoji
Minimum values	0 to 25 (how many they must pick, default 0)
Maximum values	1 to 25 (how many they can pick, default 1)

A typical Dropdown Select has 3 to 10 choices, with minimum and maximum both set to 1, so the member picks exactly one.

What the answer looks like

**Severity?**
Critical

If you allow multiple picks, the chosen labels are joined with commas.

3. User Select

A picker for Discord users.

Type-specific settings

Setting	Range
Minimum values	0 to 25 (default 0)
Maximum values	1 to 25 (default 1)

What the answer looks like

Discord user mentions:

**Who else was involved?**
<@1234567890>, <@9876543210>

4. Role Select

A picker for Discord roles.

Type-specific settings

The same as User Select. Minimum values 0 to 25 (default 0), maximum values 1 to 25 (default 1).

What the answer looks like

Discord role mentions:

**Which role does this affect?**
<@&1234567890>

5. Mentionable Select

A picker that accepts either users or roles. Use it when the answer could be either one.

Type-specific settings

The same as User Select and Role Select.

What the answer looks like

Mentions for the picked users or roles. Both are shown in the user-mention style:

**Who should review this?**
<@1234567890>, <@9876543210>

6. Channel Select

A picker for Discord channels.

Type-specific settings

Setting	Range or values
Minimum values	0 to 25 (default 0)
Maximum values	1 to 25 (default 1)
Filter by channel type	Pick any of: Text Channels, Voice Channels, Categories, Announcement Channels, News Threads, Public Threads, Private Threads, Stage Channels, Forum Channels

The channel-type filter limits which channels appear in the picker. Leave it empty to allow every channel type. Pick "Text Channels" only to restrict it to text channels.

What the answer looks like

Discord channel mentions:

**Which channel is broken?**
<#1234567890>

Per-question fields (across all types)

In addition to type-specific settings, every question has these fields:

Field	Type	Cap or default
Question type	choice	Picked once when you add the question. It cannot be changed after.
Question	text	max 45 characters. The form label members read.
Placeholder	text	max 100 characters. The grey hint inside the input.
Required	toggle	default off. Turn it on to make the question required.
Active / Inactive	toggle	default Active. Inactive questions stay saved but do not appear in the pop-up.
Position	drag handle	reorderable

Adding a question

In the panel editor, open an option and find the questions section. On a ticket option it is called Ticket Questions. On an application option it is called Application Questions.

1. Click Add Question.
2. Pick the type from the menu.
3. Type the question text (max 45 characters).
4. Add placeholder text if you want (max 100 characters).
5. Turn Required on if the member must answer this question. It starts off.
6. Fill in the type-specific settings, such as the length range for text, the choices for a dropdown, or the channel-type filter for a channel select.
7. Save.

The Add Question button disappears at 100 questions, the hard ceiling on every plan. On the free plan you can pass 5, but only the first 5 are ever asked.

Reordering

Drag the handle on the left of a question up or down, then save. The pop-up shows the new order the next time a member opens the form.

Related

Filtering channel select by channel typeRequired vs optional questionsHow many questions a form can ask