> For the complete documentation index, see [llms.txt](https://ticketking.xyz/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ticketking.xyz/docs/es/tickets.md).

# Tickets

- [El ciclo de vida del ticket](https://ticketking.xyz/docs/es/tickets/lifecycle.md): Desde el clic del botón hasta el cierre, cada estado por el que pasa un ticket.
- [Reclamar un ticket](https://ticketking.xyz/docs/es/tickets/claiming-a-ticket.md): Cómo funciona el reclamo, los cuatro modos y cuál elegir.
- [Cerrar un ticket](https://ticketking.xyz/docs/es/tickets/closing-a-ticket.md): Cada ajuste de comportamiento de cierre en Ticket King y qué hace cada uno.
- [Tickets en hilos vs tickets en canales](https://ticketking.xyz/docs/es/tickets/thread-vs-channel.md): Canal de texto o hilo privado: elige el estilo de ticket adecuado.
- [Numeración de tickets](https://ticketking.xyz/docs/es/tickets/ticket-numbering.md): Dos interruptores controlan todo el esquema de numeración.
- [Límites de tickets abiertos](https://ticketking.xyz/docs/es/tickets/limits-on-open-tickets.md): Topes por usuario y por servidor para tickets abiertos simultáneos.
- [Reglas de inactividad](https://ticketking.xyz/docs/es/tickets/inactivity-rules.md): Cerrar automáticamente tickets que quedan sin actividad, con cierre al salir (gratis) y inactividad temporizada (premium).


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# Agent Instructions
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

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