> For the complete documentation index, see [llms.txt](https://ticketking.xyz/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ticketking.xyz/docs/bot-commands/unclaim.md). # /unclaim ## Unclaim Command ### Overview The `/unclaim` command releases your claim on the current ticket and returns it to an unclaimed state. Run it inside the ticket. ### Usage ``` /unclaim ``` ### Description * **Release the ticket**: Frees the ticket so another staff member can claim it. * **What changes**: The effect depends on the server's Ticket Claiming Mode. If the mode made the ticket read-only or private when it was claimed, unclaiming restores the earlier access. ### When to Use It * When you can no longer handle a ticket and want to pass it on. * When you claimed a ticket by mistake. ### Permissions * You can use this command if you have Manage Channels or Manage Server, or you are the server owner, or you hold an authorized support role. Administrator also works because it includes those permissions. * The bot needs `Manage Channels` to update the ticket. {% hint style="info" %} Using `/unclaim` in Discord is free. Unclaiming a ticket from the dashboard is a Premium feature. {% endhint %} ### Example ``` /unclaim ``` Removes your claim on the ticket and marks it as unassigned. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://ticketking.xyz/docs/bot-commands/unclaim.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.