# /close

## Close Command

### Overview

The `/close` command closes the current ticket. You can add a reason. Run it inside the ticket.

### Usage

```
/close [reason]
```

* **reason** *(optional text)*: A short explanation for closing the ticket, for example "Issue resolved" or "No longer needed".

### Description

* **Close the ticket**: Closes the ticket so no more messages can be sent.
* **Reason**: The reason is optional. It becomes required only if the "Close Requires Reason" setting is on. When that setting is on and you run `/close` without a reason, the bot replies that a reason is required, so just run it again with one.
* **On close**: A transcript is generated. If a closed-tickets log channel is set, the bot posts a log there with a link to the transcript.

### When to Use It

* When the ticket is resolved.
* When the ticket is no longer needed or was opened by mistake.

### Permissions

* You can close a ticket if you have Manage Channels or Manage Server, or you are the server owner, or you hold an authorized support role. Administrator also works because it includes those permissions.
* The person who opened the ticket can also close it, unless the "Close Requires Support Role" setting is on. When that setting is on, only staff can close.
* The bot manages the ticket channel to close it.

### Examples

```
/close
```

Closes the ticket without a reason. If "Close Requires Reason" is on, the bot tells you a reason is required, so run `/close reason:"..."` instead.

```
/close reason:"Issue resolved"
```

Closes the ticket and records "Issue resolved" as the reason.


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