/close
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The /close command closes the current ticket. You can add a reason. Run it inside the ticket.
/close [reason]reason (optional text): A short explanation for closing the ticket, for example "Issue resolved" or "No longer needed".
Close the ticket: Closes the ticket so no more messages can be sent.
Reason: The reason is optional. It becomes required only if the "Close Requires Reason" setting is on. When that setting is on and you run /close without a reason, the bot replies that a reason is required, so just run it again with one.
On close: A transcript is generated. If a closed-tickets log channel is set, the bot posts a log there with a link to the transcript.
When the ticket is resolved.
When the ticket is no longer needed or was opened by mistake.
You can close a ticket if you have Manage Channels or Manage Server, or you are the server owner, or you hold an authorized support role. Administrator also works because it includes those permissions.
The person who opened the ticket can also close it, unless the "Close Requires Support Role" setting is on. When that setting is on, only staff can close.
The bot manages the ticket channel to close it.
Closes the ticket without a reason. If "Close Requires Reason" is on, the bot tells you a reason is required, so run /close reason:"..." instead.
Closes the ticket and records "Issue resolved" as the reason.
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/close/close reason:"Issue resolved"